Terms and Conditions Kila77 — Your Rights and Responsibilities as a Member

1Definitions and Scope of Agreement

This Terms and Conditions document ("Agreement") is a legally binding contract between you ("Member" or "User") and kila77 ("Platform", "We", "Company"). This Agreement governs all aspects of your use of the kila77 platform, including the official website, mobile app, customer support services, and all gaming products offered.

In this document, the term "Platform" refers to the entire kila77 digital ecosystem, encompassing the website, Android app, iOS app, and any other interfaces provided by kila77. "Games" refers to all types of online entertainment offered, including sports betting, slots, live casino, and table games.

"Real Money" refers to funds deposited by members through legitimate payment channels. "Bonus Money" refers to free credits or promotional funds granted by kila77 subject to specific wagering requirements. "Withdrawal" refers to the transfer of funds from a kila77 account to the payment method registered by the member.

2Member Eligibility

To register and use the kila77 platform, you must meet all of the following eligibility criteria without exception. kila77 reserves the right to verify your eligibility at any time and request supporting documents as proof.

• Be at least 18 years of age at the time of registration and throughout the period of platform use.
• Being an individual (not a corporate entity) registering in your own name and not on behalf of a third party.
• You are not on a self-exclusion list or otherwise prohibited from using online gambling platforms for any legal reason.
• Having full legal capacity to enter into binding contracts and use online services.
• You are not an employee, agent, contractor, or any individual with a direct business relationship with kila77 or its affiliated companies.
• Play using personally owned funds obtained through lawful means and not funds derived from illegal activities.

3Registration and Account Management

Each individual is only permitted to register one account on the kila77 platform. Multiple account registrations, whether using the same or different information, are strictly prohibited and will be treated as an attempt at fraud.

During registration, you are required to provide accurate, complete, and up-to-date information. Required information includes your full legal name as per your identity document, date of birth, active mobile number, valid email address, and payment information required for the KYC process.

• The full name provided during registration must match the name on your official identity document.
• You are fully responsible for maintaining the confidentiality of your account password and login details.
• Any activity that occurs within your account is considered your own activity unless you have reported unauthorized access to the kila77 support team.
• Kila77 reserves the right to request additional identity verification (KYC) at any time, particularly before processing a first withdrawal or when unusual activity is detected.
• Accounts inactive for more than 12 consecutive months may be subject to an inactivity maintenance fee in accordance with kila77's current policy.

4Deposits and Withdrawals

Kila77 supports a wide range of popular payment methods in Malaysia, including online bank transfers (FPX), major e-wallets, and other approved digital payment methods. All financial transactions on the kila77 platform are protected by 256-bit SSL encryption to ensure full security.

Deposits are typically credited to your account within minutes of successful payment confirmation. Minimum and maximum deposit amounts are as specified in the platform's deposit section and may vary depending on the chosen payment method and your account level.

• All withdrawals are processed to the same payment method used for the deposit, or to an account verified in the member's name during KYC.
• Withdrawals to third-party accounts are not permitted under any circumstances, without exception.
• Kila77 processes withdrawal requests within 5 minutes to 24 hours, depending on the payment method and verification requirements.
• Members who have not completed the KYC process may be subject to withdrawal limits until identity verification is finalised.
• Kila77 reserves the right to request additional documentation before processing withdrawals that exceed a certain amount, as an anti-money laundering precaution.
• Deposited and unused funds may be withdrawn at any time, subject to the conditions associated with any active bonus in the account.

5Bonuses, Promotions and Wagering Requirements

Kila77 offers a wide range of exciting bonuses and promotions for both new and existing members. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. Members are responsible for reading and understanding the terms of each bonus before accepting it.

The wagering requirement (rollover) is a condition that must be met before bonus funds and related winnings can be converted into real money available for withdrawal. For example, a 10x wagering requirement means you must wager the bonus amount ten times before a withdrawal is permitted.

• The welcome bonus is limited to one claim per new member and may not be combined with other promotions unless stated otherwise.
• Kila77 reserves the right to cancel any bonus suspected of being obtained through fraudulent means or abuse of the promotions system.
• Bonus funds cannot be withdrawn directly — only net winnings that exceed the wagering requirements are eligible for withdrawal.
• All bonuses have an expiry date. Bonuses that are unused or whose wagering requirements are not fulfilled within the stipulated period will be automatically forfeited.
• Some games may be excluded from fulfilling bonus wagering requirements. The list of eligible games is specified in the individual terms of each promotion.
• Kila77 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice to members.

6Game Rules and Outcomes

All games offered on the kila77 platform use a Random Number Generator (RNG) that has been certified by independent auditing bodies to ensure the fairness and transparency of every game outcome. Game results that have been processed and confirmed by the system are final and cannot be disputed.

In the event of a technical discrepancy, system disruption, or error occurring during a game session, kila77 reserves the right to void the affected round and refund the bet to the member's account. Results obtained during a technical disruption may not be recognised if confirmed to have occurred outside normal system conditions.

• Bets that have been confirmed and processed by the system cannot be cancelled or altered by members.
• Minimum and maximum bet limits vary by game type and are specified on each game's page.
• Wins in live casino games are subject to verification of video recordings and system logs before being credited in the event of a dispute.
• Any attempt to exploit system bugs, use automated software, or employ other means to gain an unfair advantage is prohibited and may result in account termination.

7Expected Member Conduct

Kila77 is committed to providing a safe, respectful, and enjoyable gaming environment for all members. All members are therefore required to conduct themselves in a responsible manner and to respect others while using our platform.

• Using offensive, threatening, abusive, or harassing language toward fellow members or kila77 support staff is strictly prohibited.
• Sharing strategies or techniques intended to exploit the system or deceive kila77 and other members is strictly prohibited.
• Using automation software, bots, scripts, or any external tools to play or interact with the platform without kila77's written permission is strictly prohibited.
• Colluding with other members in multiplayer games to gain an unfair advantage is strictly prohibited.
• Depositing funds derived from illegal activities or using the kila77 platform for money laundering purposes is strictly prohibited.

8Privacy and Personal Data Protection

Kila77 takes our responsibility to protect all members' personal data seriously. All information you provide during registration and use of the platform is collected, stored, and processed in accordance with the kila77 Privacy Policy, which complies with international data protection standards.

Your personal data is used solely for account management, identity verification, payment processing, service communications, and improving user experience. kila77 will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law.

• All data is stored on servers protected with encryption and strict access controls.
• You have the right to request a copy of the personal data we hold about you at any time.
• You have the right to request correction of inaccurate data or deletion of your data, subject to our legal obligations.

For more information on how kila77 handles your personal data, please refer to Privacy Policy our complete guide.

9Intellectual Property and Ownership

All content on the kila77 platform — including but not limited to logos, graphic designs, user interfaces, text, images, audio, video, software, and source code — is the exclusive intellectual property of kila77 or parties who have licensed it to kila77.

Members are granted a limited, non-exclusive, and non-transferable licence to access and use the kila77 platform for personal entertainment purposes only. Any use of platform content beyond this scope requires prior written permission from kila77.

• Copying, modifying, distributing, publicly displaying, or creating derivative works from any kila77 platform content is strictly prohibited.
• Using the kila77 brand name, logo, or trademarks without written permission is strictly prohibited.
• Reverse engineering, decompiling, or attempting to extract the source code of any part of the kila77 platform is strictly prohibited.

10Limitation of Liability and Disclaimer

The kila77 platform is provided on an "as is" basis. While we strive to ensure the platform operates smoothly at all times, kila77 does not guarantee that the service will always be uninterrupted, error-free, or available 24/7 under all circumstances.

Kila77 is not liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use the platform, even if we have been informed of the possibility of such losses.

• Kila77 is not responsible for satisfactory or unsatisfactory game outcomes — all games involve the risk of financial loss.
• Members are solely responsible for their own betting decisions and acknowledge that online gambling involves risk.
• Kila77 is not responsible for unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

11Account Termination and Closure

You may close your kila77 account at any time by contacting our customer support team. Prior to closure, all eligible real money balances in your account will be processed for withdrawal to your registered payment method once all checks are satisfied.

Kila77 also reserves the right to temporarily suspend or terminate any member's account without prior notice under the following circumstances:

• Suspected fraud, system manipulation, or activity that violates the platform's terms and conditions.
• Providing false or misleading information during registration or the KYC process.
• Suspected activity related to money laundering or financing of illegal activities.
• Requests from relevant regulatory authorities or law enforcement agencies.
• Failure to comply with KYC requests within the timeframe set by kila77.

In the event of termination due to a breach of terms, kila77 reserves the right to withhold the account balance until the investigation is concluded. If the breach is proven, the balance may be forfeited and will not be returned to the member.

12Terms Amendments and Applicable Law

Kila77 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Members will be notified of any material changes via email or a notice displayed on the platform at least 7 days before the changes take effect.

Continued use of the kila77 platform after a notice of changes to the terms is considered your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they take effect.

• These Terms and Conditions are governed by applicable laws, and any disputes shall be resolved through agreed arbitration channels.
• Should any provision of these terms be found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
• This Bahasa Melayu version is the official version for members in Malaysia. Any translations into other languages are for reference purposes only.